We offer Special Services on a case-by-case basis. These include non-standard communications media, wide-bandwidth high-speed leased lines of two or more times the rate of a T-1, domestic and international satellite connectivity, satellite-based broadcast newsfeeds and web cache preloading via satellite, and special dry copper or wireless services via both ILEC and CLEC routes.

For more information or to discuss a near-term requirement for connectivity, please call our Special Services department at 410.956.0500 today!

Free with every account - The Personal Touch  

RIVA.NET offers unparalleled customer service. Twenty-four hours a day, seven days a week to our Dial-Up and SOHO users, it is this local and personal touch that sets us above other ISPs where it counts: with you. We maximixe the value of every dollar you spend to get on the Internet. For special services leased-line and reseller customers, we offer 24 hours per day, 7 days per week customer service and a special number direct to our primary NOC, as well as toll-free "800 number" access for those occasional emergencies.

Our Referral Program - This program can get you FREE service ! Read on...  

At RIVA.NET, we think the best new customers we could possibly have are those who are known to you, an existing customer. So, we offer an innovative referral program for our existing customers who refer new customers to us. For every customer account established as a referral from you, of equal or longer term plan compared to yours, we will award you a 10% credit against your own service plan. This means that if you refer 2 customers to us, then as long as they both stay subscribers you get your service for 20% off. If you refer 7 customers, you get 70% off. Best of all, if you refer ten customers you get your own service FREE - that's right, free!

Our Price Protection Program - These Term Plans guarantee your prices will not go up...  

We offer several Term Pricing Plans for Dial-up Services, that both protect you from the inevitable price increase in this industry in the upcoming months and years, and provide the guarantee that when the next speed jump in technology comes your service will be automatically upgraded to the higher speeds at no cost. See our Dial-up Services page for more details!